Changes in the operation of service provision from April 1, 2020

We inform you that the company GAMAX continues to offer Customer Service and advice on its products, however, due to the mobility restrictions established by the Government in Royal Decree-Law 10/2020 of March 29, 2020, the following measures:

• - The offices and warehouse will be inoperative until April 14, 2020.
• - Telephone hours will be from 9 a.m. to 12 p.m. A special answering service will allow us to manage in less than 24 hours all the messages of the calls that are made.
• - Business hours for customer service will be from 9 a.m. to 2 p.m.
• - For reasons of internal reorganization, your regular interlocutors may temporarily change. The email accounts you are used to contacting will remain fully operational.
• - Off-line orders and those made through the www.gamax.es page will be managed from receipt to stock allocation, but cannot be prepared.
• - Orders received and confirmed during this period of confinement will begin to be prepared from Tuesday, April 14, in strict order of arrival and will be supplied according to the availability of stock.
• - Our stock level today is above 80% of our maximum capacity. We will be able to meet demand as soon as mobility is restored.

With the aim of continuing to offer service to our clients and preserve the health of our team and the agents that interact with us and acting with corporate responsibility, we have decided to take these exceptional measures.

We appreciate your collaboration in advance.