Quality politics

INDUSTRIA Y DESARROLLO GAMAX, S.L. is a company that develops its activity in the promotional gift market, serving resellers, distributors, importers and communication agencies.

We focus our efforts on strengthening our position at national level and on the expansion of our products in Europe. The organization has set itself the objective of consolidating in the sector as a global supplier of personalization systems. We offer a wide range of machinery and consumables that help people in the creation of businesses and ways of life. For this we have a human team that deals with the logistics management and marketing of the catalog with rigor and specialization. This specialization allows us to have the best tools to reach the market with a quality product within the required period.

The Management is totally convinced of the utility and importance that represents for the company the implementation of a Quality Management System, in a framework of continuous improvement and customer satisfaction. That is why we are carrying out a process of implementation of a Quality Management System, based on the UNE EN-ISO 9001 standard.

To fulfill this commitment, we need to involve all the company's personnel, both productive and executive, in order to follow the definitive Quality Policy and achieve the established objectives:

  1. Implement, develop and maintain a Quality Management System.
  2. Follow the evolution of the market and, if possible, anticipate its demands.
  3. Promote the commitment of the Management in the Quality Management System
  4. Encourage the participation and training of personnel in the continuous improvement of the Management System.
  5. Guarantee the quality of our products and in compliance with the established delivery deadlines.
  6. Satisfy the legal and regulatory requirements, and others that the organization subscribes, as well as the commitments acquired with the client.
  7. Assist our clients contributing with our know-how trying always to solve and innovate for the benefit of both parties, maintaining with them an open, transversal and collaborative relationship.
  8. Achieve a mutually beneficial relationship with suppliers in order to increase the capacity of both to create value.
  9. Promote a rationalized use of energy resources and promote the sustainability of the activities undertaken.

To ensure compliance with this Policy, objectives will be established that, through their analysis and monitoring, will quantify the continuous improvement carried out by the organization. This is to achieve an efficient and effective Management System, with the intention of guaranteeing the future for INDUSTRIA Y DESARROLLO GAMAX, S.L.


Xavier Marín - CEO

Ripollet (Barcelona) November 14th, 2019



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